Ambulance Trusts

Process Evolution's Evidence Based approach has been developed specifically for the Emergency Services. Its purpose is to help you meet the  challenges posed by time dependent and volatile demand in the most effective and efficient manner.

Uniquely, we combine the what-if? capability of simulation modelling with the shift pattern design software to enable the development of demand led rosters. These place suitably skilled resources where and when they are required whilst meeting working time regulations and considering employees' work-life balance.

We have worked with several UK ambulance services, delivering strategic reviews of Emergency Medical Services provision. Our work has led to recommendations affecting fleet mix, location of resources and shift patterns. Upon implementation, improvements in performance against the national response standards (A8, B19) have been realised. We have reviewed shift patterns and working practices in Emergency Operations Centres in order to optimise performance against national call handling targets.